Summary
You can transfer your existing McAfee Mobile Security product subscription to a new smartphone or tablet device.
Solution
To update your McAfee Mobile Security account with the new phone information:
NOTE: After you transfer your McAfee Mobile Security subscription to your new device, the old device will no longer be protected.
To update your McAfee Mobile Security account with the new tablet information, download and install McAfee Mobile Security with your existing account.
Related Information
If you purchased a used phone, you might receive the following error message:
This device was registered earlier with a different SIM.
To continue McAfee Mobile Security, please use that SIM. If you no longer have that SIM please contact support.
If you purchased a used tablet, you might receive the following error message:
This device was registered earlier with a different email address.
Please use that McAfee Security account to register this device.
This message means that McAfee Mobile Security was installed and activated on this device by the previous owner.
Contact the previous owner and obtain the following information:
If you can't contact the previous owner to unlock the phone, contact Technical Support.
For a smartphone:
For a tablet:
NOTE: Inform the support agent if you have installed the standalone McAfee Mobile Security. Handset changes are not allowed for Full unlimited account types.
via Blogger Reactivate your existing mobile subscription on a new phone
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